Privacy Policy

1. Introduction

Team Scout, LLC ("Team Scout," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (teamscout.co), mobile applications, and related services.

By using our Services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Account creation: Name, email, phone number, organization/team name
• Team profiles: Team name, sport, location, season info, coach names
• Roster information: Player names, jersey numbers, parent/guardian contacts
• Purchases: Billing address, payment info (via Stripe), shipping address

2.2 Automatic Collection

• Device type, operating system, browser type
• Pages viewed, features used, time on pages
• General location based on IP address

3. How We Use Information

• Provide and improve our Services
• Process transactions and send receipts
• Send updates, alerts, and support messages
• Respond to your requests
• Detect and prevent fraud

4. Information Sharing

We do not sell your personal information. We share data only with:

• Stripe: Payment processing
• Twilio: SMS notifications
• AWS/Supabase: Hosting and storage
• Resend: Email delivery

5. Data Security

• 256-bit SSL/TLS encryption
• Encryption at rest for stored data
• Regular security assessments
• SOC 2 compliant hosting

6. Children's Privacy (COPPA)

Our Services are for team administrators, coaches, and parents—not directly for children under 13. We do not knowingly collect information directly from children. Player roster info is provided by authorized adults.

7. Your Rights

• Access and update your information
• Request data export
• Request account deletion
• Opt out of marketing emails

8. Contact Us